| A company and their products they sell are only as good as the happiness and workability that they bring to their customers. At Savance, we believe this is truly one of the key ingredients to our EIOBoard software's success. Please read the comments and testimonials from some of our many EIOBoard customers: |
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I would like to thank everyone at Savance for providing such an outstanding product with their EIOBoard software. It's really top notch. We switched to EIOBoard, locally hosted, this year because the software we were using was so incredibly unreliable and problematic. It had become the bane of my existence and the cause of many headaches. EIOBoard was an instant success here at REACH. It was easy to install and configure and the Outlook client works extremely well. All of my users love it!
One of the best things about Savance is they understand what support is all about. When you contact them, you get a person at their company and not some support center in a country an ocean away. Gee, what a concept! They're team of experts are unbelievably good at what they do. I've had only one real problem with the board which I unfortunately created myself trying to install something onto the server that didn't want to play nice with EIOBoard. I contacted Savance and it was fixed in about 20 minutes. Each and every time I start a chat with their support team I get a live person immediately. Not only are they quick to respond, they are very friendly, informative and professional. It's been a pleasure to work with them and I couldn't be happier with EIOBoard. Thank you, Savance.
Tony Rockdaschel
IT Manager
REACH Community Development
http://www.reachcdc.org
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Your company has the best customer support in the history of customer support.
Jason C. Baezner
Associate and Project Manager
Llewelyn-Davies Sahni
www.theldnet.com
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As always service from your staff has been excellent. Keith took excellent care of me and worked diligently to resolve our issues along with the other members of your technical staff and development team. As always the service is Top Notch and what I have come to expect from Savance. You should take great pride in them. Rarely do I receive such outstanding service.
Thomas D. Williams Jr
Assistant Director of Technology
Department of Information Services
County of York PA
http://www.york-county.org/
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I would like to tell you that I have been working with computers in this agency for over 30 years. I have dealt with more tech support than I can count. We bought EIOBoard years ago and you have always given me SUPERIOR, top notch support. I continue to be impressed each and every time that I have needed support. We are a society that is quick to complain when things go wrong and not near enough praise when it goes above and beyond your expectation. Thank you!
Amy L. Mitchell
Loesel-Schaaf Insurance Agency, Inc.
www.LSinsure.com
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EIOBoard was exactly the product we needed to replace our old pen-and-paper sign out sheet, as it allows us to locate our employees in real-time and to keep much-needed historical data for attendance and payroll purposes. The support we've received from Savance, tech and otherwise, has always been quick and effective. I gladly recommend the product!
Robert Schuller
Chief Financial Officer
Mobilease, Inc.
www.mobilease.com
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I wanted to take a minute and let you know that we here at Miller Bonded really appreciate the services that you and your support team provide to us. I deal with a number of software vendors at Miller Bonded and your team is by far the easiest to talk to and one of the best to work with. The support team at Savance always takes time to listen and understand what the problem is and always does what ever it takes to get us a solution. I know of at least two times when I have called up there either close to closing time or in some instances after business hours and a tech has answered the call and helped me out with my support call. Your support teams understanding, diligence, and work ethic are unsurpassed and we really appreciate all that you do for us.
Richard V. Gebler
CAD/IT Manager
Miller Bonded
http://www.millerbonded.com/
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Prior to installing EIOBoard, we had been using a variety of public instant messaging applications. But with the large number of worms, Trojan horses, and viruses that are spread by public IM systems and our mandate to keep student information confidential we needed a secure, private solution. We also had previously developed a simple in & out board application in house to try to keep track of our 76 staff members.
We identified the need for a better in/out board and IM solution and hoped to find them both consolidated in one package. After more than six months of research and testing, nothing else we looked at was as good a fit for our needs as EIOBoard. Our management was especially impressed with the ability to request custom features for an extremely modest cost.
One of the best features has been the support. They are extremely knowledgeable, are always right on top of our requests, and are great about responding in a very timely manner. It is one of the few tech support experiences I don't dread.
We have received a lot of positive feedback on the new system from our users. Other departments within the university have now started looking at what we use and we are happy to tell them how pleased we have been with EIOBoard.
Jerry Tibor
LAN Manager
University of Alaska Anchorage
http://www.uaa.alaska.edu/ |
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The EIOBoard has proven to be a great office communication tool for our company. The program is both user-friendly and very reliable. We use the web-based version, thereby allowing our employees to access it from any location—which is great! The EIOBoard has definitely saved our company time, money, and greatly diminished the frustration of trying to keep track of employees. Thank you to the EIOBoard staff for the assistance and great service they have provided to our company.
Sheryll Harrold
Office Manager
Downes Associates, Inc.
http://www.downesassociates.com/ |
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Thank you for introducing our company to your fabulous EIOBoard. Having employees on five floors, made it difficult to determine if a particular employee was in or not. Now with just a glance, I can answer and route calls to the proper party in much less time than it took with our old method of paper telephone list lookup. I feel more confident answering the calls, and I believe the In and Out system has cut down on client frustration as well as my own, thus providing better service.
Your professional, hard working staff has been great to work with and I hope our relationship continues throughout the years.
Linda Crider
Aon Receptionist/Administration
Southfield, MI
http://www.aon.com/ |
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Most companies drop you like a "hot potato" once you've signed on the dotted line, but Savance has always been there for us and we consider you all friends.
Kathy Firchau
Aon Risk Management
http://www.aon.com/ |
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We have been using the EIO In/Out Board for our staff for nearly a year now. We use the local software as opposed to the web-based version in our workplace so we can take advantage of the extra features. The product has performed well for us and has allowed us a much more reliable way to keep track of employees in multiple buildings and locations.
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As wonderful as the product is, I would say that my biggest kudos goes to the staff at EIOBoard. They have answered our questions promptly. Helped us work though implementation and been in touch with us about how the product was working. We are pleased with the service and communication we have received from them. They are nice, friendly folks, as well.
Read the Entire Testimonial
Gina Matkin
Assistant Director for Training and Development
Nebraska Union University of Nebraska - Lincoln
http://www.unl.edu/ |
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Savance Team "rocks""!!!
As a new member to the Cardinal Health team I took on my first task researching and implementing a type of In/Out electronic board for our Technical Service centers. As our business offices work out of two different countries, San Diego USA and Quebec Canada, it was necessary to have a device that could connect both offices with the same In/Out board.After researching on the Internet, I found the EIOBoard and never looked further after learning about your product. Once I contacted sales team and spoke with Representative Donna Bardocz she fully sold me on the product establishing a great business relationship. Thank you Savance team for quickly identifying the service needs of a team of 25 people. Within a few short days, your team got our two offices up and running with minimal complications. I have received numerous compliments and praises for bringing this product to Cardinal and just want to thank you for giving us the glance to see "who is in or out"! Thanks again for providing such an ideal product. We look forward to continuing our business relationship.
Alain Bilodeau
Supervisor
Cardinal Health
http://www.cardinal.com/ |
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Rowan County has been a user of the web-based EIOBoard for about three years now. When we were searching for a piece of software to replace our outdated status white board in our administrative hallway, EIOBoard was found to provide just what we needed. Its largest attraction is by being completely web based; any of our staff can access it from anywhere there is a internet connection. There is no host software to upgrade or maintain. The low cost annual user fee makes it a no-brainer.
Frank T Thomason
ENP, Director of Emergency Services
Rowan County, North Carolina
http://www.co.rowan.nc.us/ |
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Thanks again to the entire Savance team for the excellent support, above and beyond, through out the entire process – it was a deciding factor that helped make the final decision to purchase EIOBoard. It was felt that if we were able to get that level of support before we even purchased the product imagine what it will be when we are a customer. The program does exactly what you said it would and more, we are very pleased.
Clinton Jensen
Systems Administrator / Cad Manager
Buchanan Enterprises
http://www.buchananelectric.com/ |
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After carefully reviewing many programs similar to EIOBoard, yours stood out as high quality interfacing in a workplace environment. The Outlook synchronizing was the icing on the cake to meet the demands of the constant in & out environment of property management.
In addition, your customer service and tech support provided was top notch. I would grade you with an A+.
Mary Woodard
IT Manager
Bristol Management
http://www.bristolmanagement.com/ |
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You guys have impressed me! What else do you sell?
Chris Long
Technical Engineer
MKM Logistics
http://www.mkm-logistics.com/ |
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The setup has gone fine and we love it. You truly have a great product.
Howard (Grae) Rambo
CEO of Construction Professionals Inc (CPI)
http://www.cpi-gc.com/ |
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Things are going great and we love the product. You have a great product and great service.
Darlene Brown
St. Vrain Valley Credit Union
http://www.svvcu.org/ |
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We absolutely love it! It works great and has been a huge help to our receptionist since our employees are spread out.
Sherri Lund-Fery
Contractors Insurance Services, Inc
http://www.cisiins.com/
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Recently I worked with Keith Colegrove over a period of months while we were installing our EIOBoard application, and later moving it among servers. Every time we needed help we were met with prompt, intelligent, and useful support. Savance not only offers an excellent product, but great support. I wish every company would offer the same level of service like they do.
Eric Grimes
Information Technology Director
Market Financial Group, Ltd.
http://www.marketfinancialgrp.com/
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Our organization has used EIOBoard for three years now. It has been the ideal solution for keeping track of our staff's constantly changing schedules. The support provided by Savance has been outstanding. They are constantly striving to meet customer needs and provide improvements based on customer suggestions. The support team has gone above and beyond in making regular updates a smooth process, even taking the time to help sort out server settings on a customized installation of the Intranet version. Savance provides the most responsive technical support I have ever encountered in ten years as a Media/Technology Specialist. I would highly recommend them to anyone seeking an electronic in/out board solution with many added features.
Kristi Serumgard
Media/Technology Specialist
Lake Region Special Education
http://www.lrse.k12.nd.us
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We actually had a much simpler in out board that one of our programmers wrote 10 years ago. It wasn't nearly as robust and featured as what your software does. It was more of an added feature to our company than something we relied on. EIOBoard is considered part of our critical infrastructure, as it's accessible from anywhere, and plays well with the iPhone, which we have several of. I'm extremely happy with EIOBoard.
Nicholas Suchyta
Information Technology Director
Audio Video Systems
http://www.avsinc.net |
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